How Web 2.0 Technologies Can Help Small Businesses Connect with Customers

Web 2.0 technologies include a range of Internet-based tools that if used properly can aid your small business in reaching existing and potential customers, which can ultimately help grow your business. Web 2.0 technologies allow businesses to create, customize and organize content on the web, rather than just consuming existing content. Some of these technologies are blogs, podcasting, tags, social networking, RSS, instant messaging, wikis, AJAX and online and interactive video, among others. This article will provide you with insights into how to capitalize on using several of these Web 2.0 technologies to better reach your customers.

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Internet Fax Helps Small Business Enhance Efficiency

Small businesses thrive on efficiency. Tied to that is how they handle communication and information without compromising service to customers and clients. Juggling customer service and efficiency can be challenging when competition is as aggressive as it is now. For small businesses to compete effectively, they need the most current tools available to help augment business processes. The Internet fax is one of these tools small businesses cannot afford to be without. This technology enables small businesses to accelerate their communication and information management processes, better serve their clients, and save time and money by freeing up their physical resources.

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Small Business Websites – Why A Small Business Website Does Not Produce Results

When a small business decides to take their business online there are usually several mistakes that they do. This is partially due to lack of experience and often lack of knowledge. There seems to be a trend that small businesses think of their website as an online business card instead of a marketing tool. That is where the majority of them go wrong. So let’s take a look at some of the most common mistakes done when a small business takes their business online.

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